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26 位库存管理专家揭示了库存管理软件系统中最重要的功能

无论您是在考虑您的第一个库存管理软件系统,还是考虑对您当前的软件进行更改,选择都可能是压倒性的。虽然许多库存管理软件系统共享一组类似的核心特性和功能,但软件程序之间存在许多差异,从与条形码的兼容性到实时数据,与其他第三方工具的集成等等。例如,一些软件程序针对电子商务零售商的特定需求,而另一些则旨在满足其他垂直行业管理库存的复杂性。
不用说,可能很难确定您需要什么在研究新的库存管理软件时应优先考虑。为了更深入地了解要寻找的最重要的功能以及各个行业的公司应该寻找哪些功能,我们联系了一个库存管理专家小组,并请他们就这个问题进行权衡:

“库存管理软件系统中最重要的功能是什么?”

认识我们的库存管理专家小组:

  • Puneet Gangal
  • 杰西卡·蒂勒
  • 安娜·多尔蒂
  • 杰克·鲁德
  • 奥古斯丁·肯纳迪
  • 杰夫·汉兹
  • 惠布马特
  • Mihai Corbuleac
  • 杰森·鲁格
  • 尼克·钱迪
  • 鲁本·卡茨
  • 乔·奥利亚罗
  • Rick Armstrong,注册会计师
  • 布伦特·布莱克蒙
  • 乔恩·莱顿
  • 鲍勃·希里拉
  • 柯蒂斯·麦考伊
  • 劳伦·斯塔福德
  • 罗伯特·埃利斯
  • 尼尔·麦克拉伦
  • 萨洛尼·多西
  • 瓦伦蒂娜·伊万
  • 乔特伯爵
  • 纳比尔·哈立德
  • 雷切尔·贾
  • 罗德里戈·蒙塔格纳

阅读下面的回复,了解我们的专业人员对您应该在库存管理软件系统中寻找什么的看法。


Puneet Gangal

@askaciron
Puneet Gangal 是 Aciron Consulting 的首席执行官兼创始人,该公司是一家位于马萨诸塞州波士顿的商业管理和技术咨询公司,专注于满足客户的特定需求并帮助他们提高业务/IT 协调的效率。他拥有 20 多年的技术和管理咨询经验。
“在评估库存管理系统时……”
有几个重要的特性需要考虑。直观的用户界面将使用户轻松浏览系统。通信工具将有助于更快地解决库存短缺或延迟问题,而无需依赖电话或电子邮件。报告功能将为您的公司提供有关库存的最新详细数据,这将使您能够做出更明智的决策。但是,为了确定优先考虑哪些功能,首先您应该确定您的组织将从库存管理系统中获得最大业务价值的领域,并将这些功能归类为必备功能。


Jessica Thiele

@VL_OMNI
Jessica Thiele 是 VL OMNI 的营销经理,VL OMNI 是一个 iPaaS 数据集成平台,也是 Shopify Plus 的官方技术合作伙伴。
“每次企业购买新产品时,您都会看到它软件解决方案……”
评估应用程序,就好像它会存在于泡沫中一样。
在真空中查看任何应用程序——库存管理或企业资源规划或任何其他——发生在大多数新软件购物场景中。特性、可定制性、敏捷性等都是评估过程中需要考虑的重要因素(更不用说,任何潜在的解决方案都应该与其他可能的解决方案进行点对点的审查),但这些检查点不会评估现有技术堆栈中的新解决方案。
企业绝对应该考虑新的库存管理系统,考虑到所有这些元素,以及您特定业务的必备条件,但还应该包括一个非常重要的附加步骤:评估API。这就是数据能够(或不能)移入和移出应用程序的方式。查看您的企业希望在整个技术堆栈中实现的集成和自动化水平,然后将其与新的 IMS API 可以完成的工作进行比较。这甚至可能吗?
不要被一些必须手动输入才能将数据移入和移出新应用程序的东西困住 - 仔细查看 API 的功能!


安娜·多尔蒂

@PITSSAmerica
Anna Daugherty 是 PITSS LLC 的数字营销经理。
“与客户合作改进他们的传统库存管理软件……”
我们了解到,最重要的特性是可扩展性。
您的系统能否轻松扩展并适应您的业务?相反,如果您需要缩小规模,您的系统是否易于管理或过于庞大?
您的系统是否易于与其他业务系统集成?连接到 3rd 方 API 和功能是否容易?您永远不知道何时需要建立新的合作伙伴关系!


杰克·罗德

@RedStagFulfill
Jake Rheude 是 Red Stag Fulfillment 的业务开发和营销总监,Red Stag Fulfillment 是一家在美国设有仓库的电子商务订单履行提供商。 Red Stag Fulfillment 诞生于一家成功的电子商务商店,当时两位企业家找不到高质量的履行合作伙伴来应对公司的发展。通过对电子商务履行服务的运作方式采取创新方法,Red Stag 的诞生是为了满足其他在线商店的需求,旨在实现世界一流水平的客户满意度和保留率。
“One (相对简单)可以在仓库管理软件中产生巨大影响的功能是……”
将库存拆分为看似不合逻辑的模式的能力。假设我有一家销售扬声器、接线和放大器的电子产品电子商务商店。人类的本能是按类型组织我的库存:将所有扬声器放在我仓库的同一区域(如果我是一家初创公司,甚至是车库),按制造商、型号和尺寸进行组织。然后,我跟进放大器和其他库存。但是,特别是如果您雇用 10-15 美元/小时的劳动力来挑选和打包您的订单,那么 Kenwood 10 扬声器不可避免地会在外观上与 12 版本的产品有一个或两个不同之处,这将是不可避免的。被误选。在 RSF 仓库中,客户和产品相互混合,因此当拣货员沿着过道挑选特定的 Kenwood 10 扬声器时,该扬声器被搁置在另一位客户的手机壳旁边,而另一位客户的空间加热器另一个客户。我们的系统中内置了其他检查和平衡,例如条形码扫描以仔细检查正确的产品被拣选,但这使得拣货员很明显他们需要抓取什么产品,并极大地帮助我们减少(并基本上消除)
当然,这个答案的第二部分是,要真正确保这种策略的好处,您需要一个仓库管理系统,该系统允许混合拣货货架位置,并且可以批量和优化拣货路线订单通过。然而,特别是对于希望竞争的小型电子商务商店,简单地混合他们的库存(虽然起初看起来令人困惑)可能是一项巨大的资产,以确保您的员工不会在错误挑选的产品上重复时间、精力和金钱.


奥古斯丁·肯纳迪

@TheShipMonk
Augustin Kennady 是 ShipMonk 的媒体关系总监。
“这个问题的答案很大程度上取决于您企业的规模……”
但是如果你有合理的销量,库存预测和优化绝对是最重要的。携带过多的库存从来都不是一件好事,如果您有一个可预测的和/或季节性的销售周期,那么提供这种洞察力的库存管理软件系统可以为您节省成千上万美元。
对于那些零星的小公司来说销售,我绝对强调“易用性”是最重要的。当您在建立品牌标识和有针对性的产品改进之间进行权衡时,您最不想为自己背负的就是不必要的复杂库存管理系统。


杰夫汉兹

@tracrite
Jeff Hands 是餐厅老板兼 TracRite Software 总裁。 20 多年来,他一直在帮助餐厅和酒店业主提高盈利能力。 TracRite Software 开发了 Optimum Control,这是一款领先的酒店业库存管理软件,其应用程序适用于全球的餐厅、酒吧、酒店、度假村等。
“您的库存管理软件最重要的功能之一系统是……”
移动和远程访问的能力。在数字时代,随时随地记录、发送和访问信息的能力对于软件成功集成到您的日常工作流程中至关重要。
易于使用的移动解决方案还鼓励接受和有意义的使用从你的团队。如果使用障碍太多,您的团队将不会倾向于充分利用该软件的潜力,并且您将面临一场艰苦的战斗,以将该软件作为您公司范围结构的一部分。

Huib Maat

@pairfum
Huib Maat 是 Pairfum 的内部调香师/创始人,拥有成功发明、开发和推出成功并成为潮流引领者的产品和香水的记录。
“对于我们公司而言,我们在库存管理软件中寻找的关键功能是‘互连和模块化’方法……”
我们是一家香水制造商,我们越来越多地在我们所做的一切事情中使用“云技术”来与我们行业的主要制造商和零售商竞争。
在这种情况下,我们看到了基于云的能力软件 (SAAS) 与其他云平台集成是可预见的未来的关键功能。我们将面向中小型企业的 SAAS 视为来自不同公司的模块的互连,这些公司在各自领域都是最好的。我们不相信一个系统可以做所有事情。相反,它应该连接会计软件、购物提要生成器、网上商店、电子邮件通讯、采购......列表是无穷无尽的。
这就是像我们这样的公司可以与跨国公司的投资能力竞争来自 SAP 等供应商的定制软件系统。
库存管理软件是我们公司的核心,它能够与众多外部服务提供商集成和连接,从而决定了我们的购买决策。


Mihai Corbuleac

@cslTsupport
Mihai Corbuleac 是 ComputerSupport.com LLC 的高级 IT 顾问,该公司是一家 IT 支持公司,自 2006 年以来为美国各地的企业提供专业的 IT 支持和服务。
“对我们来说,最重要的方面,使库存管理软件真正强大的是……”
简化创建品牌文档(例如订单、发票等)的过程。它还应该具有足够的可扩展性,可以与小型、中型和大型公司合作。另一个逐渐流行的有用功能是每个产品的 QR 码实现,以便轻松扫描库存并在不到一秒钟的时间内找出某个产品是否有库存、可用单位的数量、订购的数量等,只需使用智能手机。最终,该应用程序应该是用户友好的,以便大型团队只需最少的培训即可使用它,最后但并非最不重要的是 - 确保您的选择是可行的。


杰森·鲁格

@FitSmallBiz
Jason Rueger 是 Fit Small Business 的电子邮件营销人员和特约撰稿人,专门从事在线和离线店面以及产品评论。在不帮助其他小企业主的情况下,Jason 经营着自己的小企业 Rueger Pottery,在那里他制作手工制作的功能性器具,他希望能够引导那些使用它的人在日常生活中找到一些意义和美感。
“库存管理系统最重要的特点是……”
能够在整个过程中跟踪库存,从发送采购订单到库存项目的最终销售。
这使企业能够始终知道有多少库存可用,何时库存减少,哪些商品正在销售,哪些没有。
这就是为什么在大多数情况下,我建议尝试找到一个库存管理系统,该系统还可以处理您商店的销售点和采购订单出色地。如果您的库存管理、采购订单和销售点都相互连接,那么您就拥有了一个一站式系统,可以始终让您准确了解库存的情况。
您可以使用与您的 POS 集成的独立系统来执行此操作,但它可能会使尝试集成的事情变得复杂,并导致更多的麻烦。


尼克·钱迪

@SlickPieInc
Nick Chandi 是 SlickPie 会计软件的首席执行官。 Nick 是一位连续创业者,也是福布斯技术委员会的成员。他在使用商业软件方面拥有丰富的经验,并且经常在有关技术和网络安全的国家活动中发表演讲。
“毫无疑问,任何库存管理软件中最关键的功能就是条形码……”
几乎可以想象,要传达一个不提供此功能的库存控制工具。在企业中实施库存软件的主要目的之一是通过自动执行原本需要手动完成的任务来节省时间,这几乎需要在任何程序中列出条形码。这是一个非常重要的功能,市场上甚至有单独的产品可以单独处理。这太重要了,不容忽视。


鲁本·卡茨

@falconwebsites
Reuben Kats 是 Falcon Marketing, LLC 和 GrabResults, LLC 的网页设计销售工程师/客户服务/客户经理。
“以下是一个真实的故事……”
过去几年,我曾在一家名为 GrabResults, LLC 和 Falcon Marketing, LLC 的公司工作。在过去的几年里,我的公司和同事一直在为我们的一个客户设计一个网站和应用程序。有一天,该网站上的某些商品说它们有货,但实际上它们已经缺货了。第二天,该产品的订单接踵而至,客户在发货前被困了几天。正确列出所有数量非常重要,否则任何企业都可能面临法律诉讼。 These cases are caused by carelessness. When a business does inventory it’s better to update on a drive such as Google Drive so it updates on all platforms, on all devices, and on the back-end as well.


Joe Oliaro

@joeoliaro
Joe Oliaro is the Managing Director of Global Corporate Services and a Logistics and eCommerce Specialist. He blogs at The Logistics Broker, covering logistics and ecommerce from a real estate perspective.
“One of the most important things to think about when selecting an inventory management software system is…”
Customization. Identify what level of customization will be required upfront. Too much customization can be costly and may also prohibit future upgrades. If that is the case, you may want to rethink what you actually need or explore other alternatives.
Before developing in-house, sign up for a trial of vendor software to get the basics of what a platform should provide. Many vendors will allow you to run a free trial which will save you time and effort “re-inventing the wheel.”


Rick Armstrong

@QBProConsulting
Rick Armstrong is the founder of QBpro Consulting and an Advanced Certified QuickBooks ProAdvisor. Rick’s out of the box approach and business experience help business owners with their accounting and IT issues, while allowing them to focus on business success. Rick has over a decade of experience in the accounting field working with SMBs and mid-sized organizations. He is a licensed CPA in the state of California and has all the Intuit ProAdvisor certifications, including QuickBooks Desktop, QuickBooks Online, QuickBooks Enterprise with Advanced Inventory and Advanced Reporting.
“The most important feature to look for is…”
The app’s ability to handle the entire product workflow from quote-sales order-invoice as well as purchase order-receiving-bill processing.
You want to work with an app that is proven in the marketplace.
Finally, the ability to accept orders from multiple sales channels is a big plus.


Brent Blackmon

Brent Blackmon is the Director of Business Development at United Warehouse Co. He received his MBA from The Wharton School.
“Most people are looking for ‘bells and whistles’…”
Tools that the inventory management system (IMS) uses to improve data handling, decision analysis, implementation flexibility, and the user interface.
But, most importantly, what you should be looking for are systems that are free from “bugs and weevils.” Generally speaking, the more features and tools and the more flexible the system is to be adapted to a variety of industry needs, the more problematic it becomes for the developer to support over the long term, and the more likely you are to be saddled with issues for your users.
Instead, look for systems that have excellent support from the software developer, and are built on platforms that are universally dominant and broadly supported in the software industry with other long-term development. Systems that are built on the right platform by a reputable developer are going to be more reliable and have fewer issues.
There are a lot of systems that look pretty cool and demo great, but might fumble and fail right when you need them most. System accuracy and performance uptime are more important than any other features. Beyond that, other important features for your IMS depend on how you will use the system:

  • If you are using the system for control of your own inventory, the seamless integration with your ERP or accounting system will be paramount.
  • Most modern ERP systems include inventory control, but some do not.
  • After that, you need to differentiate between inventory management and warehouse management systems (WMS).
  • WMS typically include IMS features, but add other warehouse productivity tools, like warehouse location control, labor management, etc.

There are many third-party logistics providers (3PLs), e.g., public warehouses like United Warehouse, that use IMS or WMS to manage the warehouse, not for their own inventory, but for the inventory of their clients. In the case of 3PLs, the ability to manage multiple clients’ inventory in a single warehouse is most critical.
Other important features of the IMS or WMS will also depend on the demands you make on the system, and how you will use it:

  • Order management, and the ability to integrate with billing and accounts receivable.
  • Web store integration if you are doing internet fulfillment, B2C.
  • Inventory planning and visibility into inbound supplies and expected receipts.


Jon Leighton

@go_neatly
Founder of neatly.io and MD of iResources, Jon has over 10 years’ experience working with ecommerce businesses to build and manage their online business.
“This will depend on the nature of your business…”
However, as a rule, your inventory system should monitor your inventory levels in as close to real time as possible. It should also provide you with an estimation of how many days of inventory you have left, allowing you to manage your stock accordingly. These are the basics I’d expect.
An ideal system will also provide you with a re-order report so when stock levels are running low on certain products ranges your system will alert you, create a purchase order and send it off to your supplier so you never have to disappoint a customer again.


Bob Shirilla

@SimplyBags
Bob Shirilla is the Marketing Director for Simply Bags.
“Integration is key…”
When we investigated inventory management solutions, integration was key. All the inventory management functions are a subset of our Cloud Based Order Management system.
With seamless integration, we can distinguish between warehouse inventory, the number of units allocated to unfulfilled orders, units expected to arrive on pending purchase orders, and true product availability once pending orders are fulfilled.
Drop shippers’ inventory can also be managed together with our warehouse inventory, allowing our team to accurately see how many units are available.
eCommerce success requires a centralized order management and inventory system that integrates with many marketing channels such as Amazon, eBay, Sears, Etsy, and Yahoo Stores.
The cloud-based system has eliminated the need for us to focus on IT training and support. We can see and manage every aspect of our business remotely.


Curtis McCoy

@BestCellular
Curtis McCoy is the President of Best Cellular.
“There are a few features that are invaluable with a good inventory management software system, including…”
The ability to duplicate an existing product and make variations when creating a new product or service. For business owners who have (or ever plan to open) more than one location, a cloud based POS is great because of the ability to transfer inventory between locations, etc. A third feature that I’d recommend when looking for an inventory management system is the ability to bulk upload inventory via a spreadsheet.


Lauren Stafford

@ExploreWMS
Lauren Stafford is a WMS Specialist for Explore WMS.
“It’s very difficult to highlight one key feature to look for in an inventory management system…”
Because specific requirements are often interchangeable depending on varying factors, for example, the scale and size of a warehouse, or the type of goods involved. That being said, product traceability should be high on the list of considerations, particularly if there needs to more information beyond quantity and stock keeping unit (SKU) attached to an inventory record. It may be that a business requires lot tracking to monitor batches along the entire supply chain.
Lot tracking should be an integral component for an inventory management system if a company is handling perishable or potentially harmful materials. FDA compliance relies on a robust system in place in the event of a product recall. Investing in lot tracking demonstrates a good level of care over product safety and therefore over consumers.


Robert Ellis

@MassageTableNow
Robert Ellis is the Owner of Massage Tables Now, an e-commerce store that sells massage equipment and supplies for massage therapists.
“The key to an inventory management software system is one that…”
Makes backorders seamless. Ideally if someone orders an items that is out of stock, then you should receive an automatic alert letting you know which backorders you need to fill for that item.


Neil Mclaren

@vapingdotcom
Neil Mclaren is the Owner/Founder of Vaping.com.
“There are a ton of features to consider when choosing an inventory management software system…”
For a rapidly growing business, scalability may be one of the most critical factors. Some systems are perfect for businesses with a small inventory, but can no longer support the business once their inventory has expanded. It can be an extremely difficult and expensive process to switch services later, as staff will need to be retrained to the new system and the overall operation of the business may have to adapt to the new system’s needs. When choosing a system, make sure that it can scale easily to support your business and inventory growth over the long-term.


Saloni Doshi

@EcoEnclose
Saloni Doshi is the Owner of EcoEnclose, a sustainable packaging company based in Colorado.
“One of the most important features an inventory management software system can have is…”
Kitting or product bundling. Kitting is essentially the ability to easily connect products as parent and child or as related items. This means that if you sell your goods in different units or combinations, your inventory volumes track properly. This can get super tricky for companies that sell bundles that include multiple products, because the product bundle needs to tie to inventory levels for each specific good.


Valentina Ivan

@megaventory
Valentina Ivan is a Marketing Assistant at Megaventory, the online inventory management system that can help small businesses synchronize stock and manage purchases, sales, and manufacturing over multiple stores.
“Inventory management software packages…”
Help companies keep track of the inventory and supplies they use to deliver products to customers more effectively. One of the most important features for an inventory management software system is accessibility. Cloud inventory software is accessible from anywhere on the computer or mobile devices (tablets, smartphones). Authorized users can access all information in real time. The server is managed by the software provider, no need for the internal IT
staff or consultants. Also, employees can enter inventory and asset transactions, review stock availability and locations on the go, using their tablets and mobile phones.


Earl Choate

@concrete_decor
Earl Choate is the CEO of Concrete Camouflage, a manufacturer of artist grade concrete stains and supplies.
“It’s important to be able to easily see the history of how inventory levels have changed…”
This allows you to know the exact amount of stock levels when sales are made. This critical for making sure you have enough products in stock and are up to date with changes in customer demand.


Nabeel Khalid

@crozdesk
Based in London with over 6 years of experience in Digital Media and Marketing, Nabeel is a regular contributor to the Crozdesk Blog.
“In all the top-scoring inventory management software products listed on our site…”
There is one distinguishing feature that seems to set them apart from the rest – order management. My personal inclination would have been PO management as the most important feature, but perhaps that ties in with my own experiences handling POs in the past. The unique and innovative ways they conduct management of orders seems to have a huge impact on user experience.


Rachel Jia

@dynamsoft
Rachel Jia is the technical marketing manager at Dynamsoft, a provider of web and desktop document scanning and related SDKs. In addition to her marketing experience, she also has six years of customer service and technical support experience. This includes having worked on technical imaging and document management requirements of customers from different industries:finance and banking, healthcare, government, and more.
“The most important feature to look for in an inventory management software system is…”
Barcoding capabilities. Barcodes make assets more trackable and auditable. You can easily scan and update the status of an item in your inventory database. It’s efficient and also helps eliminates human errors.
An inventory management software system can benefit from the combination use of linear – or 1D – and 2D barcodes. For example, with a 1D barcode such as a UPC code, you can easily identify an item by an ID number. With a 2D barcode, you can associate more meaningful departmental information beyond device information. For example, you can assign accounting details to know what budget the item came from. You might ID the employee an item is assigned to. You can define a precise location for an item, and more. Simply put, barcodes add layers of convenience to leverage in any good inventory management system.


Rodrigo Montagner

Rodrigo Montagner is the Senior Information Technology Manager for Boehringer Ingelheim Animal Health.
“The most important feature of an inventory management software system is…”
The asset tag and lifecycle feature. It should have a very solid built in technology to avoid maneuvering and unnecessary open security breaches.
Products and Tracking Solutions from Camcode:

  • 机架标签
  • 金属条码
  • 仓库库存标签
  • UID 标签
  • 库存标签
  • 仓库过道标志
  • 设备 ID 标签
  • 仓库标牌
  • 银箔标签

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